Privacy Policy

Security of your Personal Data

We have created this privacy policy in order to demonstrate our firm commitment to your privacy.

We will collect and store the personal data you give to us whilst using our website e.g. when you use our enquiry form. The type of information we collect includes your name, telephone number and e-mail address.

We collect and store this information to allow us to answer your query. Any data stored is kept in accordance with the General Data Protection Regulation (GDPR).

Fox Brothers & Co Ltd., would never send an email directing you to a web page that asks for security information.

If you receive an email that appears to be from Fox Brothers & Co Ltd., that you suspect is fraudulent, do not click on any links contained within the email or provide any credit card details.

In addition to the information that you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser from our website. Cookies are widely used on the internet. They do not collect personal information about you, nor do they allow us to access your computer in any way. We use tracking cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Managing Cookies

Most web browsers automatically accept cookies. However, you can choose not to accept the use of cookies, and delete all the cookies currently stored on your device.

If you block all cookies (including essential cookies) you may not be able to access all or parts of our site and other sites.

To find out more detail about how to do this, visit http://www.allaboutcookies.org/.

How long we keep your Personal Data

We will keep your data for as long as it takes to fulfil your enquiry. The moment your enquiry is complete your data will be removed and information will no longer be stored or used.

Your Rights

You have the right to object to our use of your personal information, or to ask us to delete, remove or stop using it if there is no need for us to keep it.

Your rights under data protection laws in relation to your personal data are briefly summarised below, and you can exercise these rights by emailing us at info@foxflannel.com or by writing to us at Fox Brothers & Co Ltd., Tonedale Mills, Wellington, Somerset, TA21 0BA.

• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Please note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which we will tell you about, if applicable, after receiving your request.

• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.

• Request restriction of processing of your personal data. You can ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

• Withdraw consent at any time if we are relying on your consent to process your personal data (such as direct marketing and cookies). This won’t affect any processing already carried out before you withdraw your consent or processing under other grounds. If you withdraw your consent, we may not be able to provide certain products or services to you.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You will not have to pay a fee to access your personal data and we try to respond to all requests within one month.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with any concerns you may have before you approach the ICO so please contact us in the first instance.

If you have any questions or require any more information please contact us at info@foxflannel.com

Links to other websites

Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies of these websites.

Copyright ©

The contents of this site are owned or registered to Fox Brothers & Co Ltd., and can only be used or reproduced strictly by permission. Unlawful reproduction may result in legal action.

If you have any comments, questions, or complaints relating to our Security & Privacy Statement please email info@foxflannel.com

Vacancies

Sales & Administration Assistant

We are looking for a Full-time Sales & Administration Assistant to join our team. This interesting role involves working as part of our experienced sales processing team, liaising with customers from all over the world to ensure that orders are processed and shipped in a timely manner. Key responsibilities will include:

· • Customer Service – Handling incoming sales and enquiries via phone and e-mail for the stock supported cloth department. As well as general stock and pricing enquiries this will also include advising customers on cloth (training to be provided) and liaising with our international sales team and agents. • Processing orders – Using our bespoke stock control and retail system to process incoming orders. • Invoicing – Using our bespoke software program as well as excel to produce invoices for customers as well as for customs purposes. • Dispatching orders – Using two online software systems to process delivery of orders. Making sure all customs information is correct and communicating with our courier company to make sure orders arrive in a timely manner. • Working with other departments to process internal cloth requirements and other outgoing orders. • Sending out samples and bunch books to existing and potential customers: Maintaining appropriate records. • Other administration duties as directed by line manager.

We’re looking for a confident candidate with excellent communication and strong interpersonal skills, as well as previous sales administration experience. Attention to detail and the ability to prioritise work in a fast-paced environment are a must. The ideal candidate would have experience with invoicing and dispatch administration, good numerical skills as well as knowledge of MS Word, Excel, and the ability to pick up new computer systems effectively. Experience of international sales export, whilst not essential, would be a distinct advantage.

Job Type: Full-time, Permanent

Salary: £20,000 - £23,000 a year

To apply, please forward your CV along with a cover letter to Amy Haines at info@foxflannel.com

Part Time Sales Ledger / Credit Control Clerk

We are currently seeking an experienced Sales Ledger Clerk and Credit Controller to join our finance team on a permanent, part time basis. This broad and interesting role involves working as part of our experienced finance team and liaising with colleagues across multiple sites and areas of the business. The focus will be on maintaining the company’s customer accounts and the key responsibilities will include: • Input invoices/credit notes to Sage 50 accounting system • Populate the cashflow forecast with credit sales • Record bank receipts to customer accounts
• Monitor accounts receivable accounts for accuracy • Work closely with customer service and sales functions to maintain a low-risk accounts receivable ledger • Chase overdue accounts and update debtor notes • Generate and share monthly statements of account • Perform credit checks on new customer accounts • Maintenance and management of credit insurance cover levels • Assume lead responsibility for accounts receivable function administration • Month end accounts receivable reporting • Frequent debt book reviews and agree plan of action with FC and departmental managers • All aspects of aged debtor administration to include direct communications with customers with unpaid invoices • Supporting the wider finance team during holiday periods

We’re looking for a confident candidate with excellent communication skills to join our highly qualified finance team. Experience of general ledgers and aged debtor management is a must, either part/fully AAT or qualified by experience. A good knowledge of MS Office is essential, Excel being particularly important.

Job Type: Part-time (Circa 25 hours), Permanent

Salary: £25,000 - £27,000 a year (FTE)

To apply, please forward your CV along with a cover letter to Amy Haines at info@foxflannel.com